Omega SecureHelp that gets through, even when the signal doesn't.
Security officers often work alone and at night. Omega Guard is built to help you meet your duty of care to people working alone under the Work Health and Safety Act 2011.
In beta testing
For Australian security firms, their officers and their clients
Your officers, your control room and your clients, on one secure channel.
Omega Guard gives your firm a secure app for officers and the control room, a free client portal for the businesses you protect, and mesh radio for sites where the mobile signal gives out.
- Encrypted end to end
- Free client portal
- Mesh radio across large sites
What Omega Guard adds
Everything in Omega Secure, plus what your trade needs.
Omega Guard is the full Omega Secure app with these additions for security firms.
Clients join by invitation from your firm.
When you sign a client, you send them a code or a link.
The working tool for officers, supervisors and the control room.
Client conversations sorted by site. Shift chats and handover notes. Incident reports with photos, time and place.
Built for licensed security work in Australia.
Security providers in Australia are licensed by each state and territory under its own security industry law.
Also included, as in standard Omega Secure: encrypted messaging and files, email, calls over your SIM, texts in the same inbox, call recording with a spoken notice, and video meetings with screen sharing and a whiteboard. See every feature.
Officer safety
Help that gets through, even when the signal doesn't.
Security officers often work alone and at night. Omega Guard is built to help you meet your duty of care to people working alone under the Work Health and Safety Act 2011.
A duress button
One press sends the officer's location to the control room and to nearby officers.
Check-ins on a timer
If an officer misses a scheduled check-in, the control room hears about it.
Mesh radio fallback
Alerts and messages travel phone to phone over radio where there's no coverage.
Two apps, one system
One app for the firm. A simpler one for clients.
Officers on patrol and the businesses who hire them need different things, so Omega Guard comes in two parts that talk to each other.
Omega Guard operations app
The working tool for officers, supervisors and the control room.
- Client conversations sorted by site
- Shift chats and handover notes
- Incident reports with photos, time and place
- A duress button that alerts the control room and nearby officers
- Mesh radio between officers on large or remote sites
Omega Guard client portal
A private line to the security providers a business uses.
- Free for clients
- Connects only to the providers they've engaged
- Guarding, patrols and alarm monitoring in the one portal
- Patrol and incident reports for each site
- Ask for an extra patrol or event cover in a message
Get Omega Guard for your team.
Join the beta now, or register and we'll be in touch about your team.
Client portal
Clients join by invitation from your firm.
When you sign a client, you send them a code or a link. They install the portal, accept the invitation, and can message your control room straight away. Nobody can search for your officers or their rosters, so the only people who reach them are clients you've invited.
A business with a guarding company at one site and a patrol firm at another keeps both in the one portal, with each site in its own thread.
What your client sees
- Your company name, their sites and your control room hours
- Patrol and incident reports you've approved
- Requests and quotes for extra cover
- Nothing about any other client or site, ever
Your firm
Your officers, your supervisors and your subcontractors.
Omega Guard replaces the mix of personal phones, chat groups and paper logs that many firms juggle across their sites.
In beta
Shift messaging
Officers, supervisors and the control room talk in one place, with a thread for each site and shift.
In beta
Reports and photos
Incident reports, patrol logs and photos travel inside the same encryption as your messages.
In beta
Mesh radio on site
Keep officers talking across large sites, car parks and rural properties where the mobile signal drops out.
In beta
Subcontracted officers
Add a subcontracted officer for one site or one event, then remove them when the job ends.
Static guardingMobile patrolsAlarm monitoring and responseEvent securityCrowd controlCash in transitClose personal protectionConstruction site security
Licensing and the law
Built for licensed security work in Australia.
Security providers in Australia are licensed by each state and territory under its own security industry law. Omega Guard is built to support your licence conditions, the Privacy Act 1988 and the Australian Privacy Principles, the Notifiable Data Breaches scheme, and work health and safety laws.
Photos of members of the public are personal information. The app keeps them inside each client's site thread and lets you set how long they're kept.
Our beta privacy notice sets out in plain English what the app collects, why, and how to have it deleted.
Discreet by design
- Lock screen alerts show a site name and nothing else
- Fingerprint or face unlock every time the app opens
- Our servers hold no key that can read messages or files
- Australian companies' account details kept in Australia
- Remove an officer's access the day they leave
Questions
What security firms ask us.
Does Omega Guard replace our two-way radios?
It can sit alongside them. Many firms will keep radios for instant voice and use Omega Guard for reports, photos and anything that needs a written record. Mesh radio gives messages a path when there's no mobile coverage.
Does it replace our rostering or alarm monitoring software?
No. Rosters, payroll and monitoring platforms stay where they are. Omega Guard handles the conversations and the reports that go with them.
What does it cost our clients?
Nothing. The client portal is free. A client who wants the full Omega messenger for their own use can upgrade inside the portal for a personal subscription.
Does the duress button call police?
The duress button alerts your control room and nearby officers. Your control room decides when to call 000, in line with your own procedures.
Can we see where officers are?
Only while they're on shift, and only if your firm turns it on. Officers can always see when location sharing is on. Workplace surveillance laws differ between states, so set it up in line with yours.
Where is our data kept?
Messages and files are encrypted on the phone that sends them and our servers can't open them. Account details for Australian companies are held in Australia.
Beta testing now
Be first in line.
Omega Guard is in beta testing now. Apply to test it on your own phone, or register your interest and we'll be in touch about your team.
Please don't include any client, site or incident details in these forms.